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TERMS AND CONDITIONS

General

This contract incorporates these terms and conditions, which shall prevail over any other terms and conditions. UAB “Alarus” reserves the right to change and amend these terms and conditions. You are responsible for reading the terms and conditions and shall be unable to proceed with your purchase until you have read and agreed to these terms and conditions.

Price and Payment Terms

All products and prices are subject to availability. Prices are listed in Euros (EUR) and are subject to change without notice.

ALARUS INTERIORS or UAB “Alarus” has a policy of continuous product development and reserves the right to amend the specifications of products.

Full payment is due prior to shipping.

Limited Warranty / Liability

UAB “Alarus” warrants its products against defects in manufacturing and workmanship for a period of Two (2) years and with some brands, Five (5) years from the date of purchase, provided the product was used under normal conditions and was used for the purposes for which it was designed. Warranty does not include wear and tear. In case of a damage or defect due to manufacturing, we will replace the item at no charge. It is required that UAB “Alarus” receives digital images of manufacturing damages before replacement will be processed.

Once you have notified UAB “Alarus” of a problem with the goods, we will replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid for the goods in question. UAB “Alarus” will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods. UAB “Alarus” shall have no liability to pay any money to you by way of compensation other than any refund made under these conditions.

Indemnification

You agree to defend, indemnify and hold UAB “Alarus” harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site and/or your breach of these Terms of Use.

Return Policy

If you receive a product with obvious damage seen from the outside of the box (e.g., a dent or hole in the box) you have the option to not accept the box from the shipper. Whenever signing for a package, you are stating you received it in good condition. You have the right to make the delivery man wait while you open up the box to make sure all pieces are intact.

If you receive an incorrect item, please contact us, UAB “Alarus” immediately. The correct item will be shipped and arrangements will be made by us for the return of the incorrect piece.

If for any reason you are not happy with your purchase, you may return the item(s) within 14 days of receiving your order for a refund if you have purchased from our in-stock warehouse in Lithuania, as long as the furniture is in fully resaleable condition (no stains, damage, nor abuse). All returns must have original packaging. All returns will be assessed at the industry-standard 25% restocking fee and you will be responsible for return shipping and handling costs. Please note, custom/special orders which were manufactured specifically for you, based on your selections of size/color/fabric are non-refundable and non-cancelable.

In the event, you cancel your shipment while en route or if the package is considered “undeliverable” by the freight company at the destination, you will be responsible for all shipping and handling costs. Your credit card will be refunded minus the shipping costs plus a 25% restocking fee once it has been inspected at the warehouse.

Copyright

Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by UAB “Alarus” is protected by Lithuanian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of UAB “Alarus” and is also protected by Lithuanian and international copyright laws.

UAB “Alarus” expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of UAB “Alarus” or any third party’s intellectual property rights.

The UAB “Alarus” names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of UAB “Alarus”. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.

Infringing Material

If you believe any content appearing on the Site, whether posted by us or by another visitor, violates the copyright or other proprietary rights of a third party, please notify us immediately, specifically identifying the content in question and the web page on which it appears, as well as the true copyright owner and any supporting information, and we will take appropriate action.

Site Rules & User Comments

Any comments, suggestions, ideas, materials and other submissions that you send to us through the Site or by email, mail, telephone, at our stores or otherwise, or in any social media accessible in the future through us or our Site or related to or associated with us (“User Comments”) are provided on a non-confidential basis. By submitting User Comments, you are granting us an irrevocable and unrestricted license to the User Comments for any purpose whatsoever, including use, reproduction, publication, broadcast, posting, modification, transmission, display, distribution or creating derivative works.

You agree that no User Comments will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You further agree that no part of any User Comment will be libelous, unlawful, abusive, offensive or obscene. You are and shall remain solely responsible for any of your User Comments. UAB “Alarus” reserves the right to monitor, modify or delete any User Comment, in our sole discretion.

By accessing this Site, each user also agrees not to use the Site to post or transmit any offensive, harmful, unlawful, threatening, libelous, defamatory, obscene, abusive, hateful, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or would otherwise violate the law.

Materials and Finishes

UAB “Alarus” incorporates brands that use natural materials in their products. The natural beauty of the wood results in random variations in color and pattern. This variation, which is kept within acceptable limits, is an integral part of the appearance of the furniture and is to be expected. In addition, the finishes are subject to color change depending on age and exposure to light.

Events Beyond Our Control

UAB “Alarus” shall have no liability to you for any delay or failure to deliver goods you have ordered or for any damage or defect to goods delivered that is caused by any event or circumstance beyond reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or any other natural disaster or accident.

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